Vienna Medical Doctor's Ball - Frequently Asked Questions

1. How can I purchase tickets?	Starting October, you can purchase tickets online via our website: https://buchung.aerzteball.at/2012/online/index.php?lang=en_GB. Tickets bought online can be paid via credit card, paypal or bank account. In case you do not want to book via our website, please write us an email with the amount of tickets you require (lady tickets and gentlemen tickets), and the amount of seats with the room name to: aerzteball@aekwien.at. You can also buy tickets at the office located in Weihburggasse 10-12, 1010 Vienna, which will be open from January 9, till January 27. Business hours: Wednesday: 10 a.m. - 4 p.m, Thursday: 11 a.m. - 8 p.m., Friday: 10 a.m. - 5 p.m., Saturday: 10 a.m. - 3 p.m., or directly at the Hofburg on the day of the ball. In case you want to order seats, you can find the table plans on our website: www.aerzteball.at/raeume.htm. Seats should be reserved in advance, and are recommended by us, as the rooms in the Hofburg are very widely spread, and you might want to take a rest from walking around.
2. Where can I pick up my purchased tickets?	Unless otherwise stated, reserved tickets are to be picked up at the ball office, located in Weihburggasse 10-12, 1010 Vienna, during the business hours stated on our website www.aerzteball.at. Alternatively, tickets may be picked up at the box office of the Vienna Hofburg on the night of the event. If explicitly requested, tickets can also be sent by post to the address stated in the order for a post and handling charge of € 3,-- (registered mail € 5,--) to addresses in Austria, € 5,-- (registered mail € 8,--) inside Europe and € 8,-- (registered mail € 12,--) for all other countries. No responsibility will be taken for tickets that have been sent and lost by the post office. For bought tickets the consignment will be start in December.
3. Why is there a difference between ladies and gentlemen tickets?	Due to Austrian Ball tradition, a small present is given to the ladies. This is why each lady ticket has two small strokes on the side (the gentlemen tickets only have one – for the entry). One stroke on the lady ticket is for the small gift, which can be picked up near the entrance. Students have extra tickets; these do not include a ladies gift, but a voucher for a beverage.
4. Do the entry tickets include food and beverages?	No, the food and beverages can be bought at the various buffets and bars, which offer delicious snacks or refreshments. The prices are in an averaged upscale level. In case you would like to have dinner before the ball, Vienna offers many good restaurants.
5. What rooms are available for seat reservation?	Via our online booking system you can see which rooms and tables are available, and which ones are already reserved. The Festsaal offers tables for 8 guests, as well as tables for 10 guests. The Zeremoniensaal and the Seitengalerie has tables for 10 guests, the Redoutensaal for 8 guests. All other rooms offer tables for four guests each. The rooms are also displayed on our website: www.aerzteball.at/raeume.htm. If you click on the name of the room (on the left), a pop-up will open to show the table order. Of course you can also reserve a one or two seats at a table. The prices vary from 25 Euro to 330 Euro per seat – depending on the room. The purchase of seats is binding; the price will not be refunded! Please take into account that seat reservations do not include entry tickets. These must be purchased separately.
6. Will I be able to see the opening ceremony if I do not have a seat in the Festsaal?	If you would like to watch the opening ceremony, we recommend you to be in the Festsaal about 45 minutes prior to the start of the opening, as the Festsaal is always very crowded. There will also be two screens outside the Festsaal, and one in the entrance hall.
7. Is music played in every room?	Following rooms have music: Festsaal, Zeremoniensaal, Redoutensaal, Rittersaal, Metternichsaal, Maria Theresien App. II, Radetzky App. II, Forum.
8. What is the dress code for the ball?	Please take into account that the ball has a very strict dress code. Ladies are obliged to wear floor length dresses, men a tuxedo, tailcoat, uniform, or a black suit with a bow tie. Ladies with shorter dresses than floor length will not be granted entry, and the ticket price will not be refunded.
9. Is it allowed to take pictures with a private photo camera?	You can bring your own camera to the ball, but there will also be professional photographers. A selection of photos and a short video will be on the website a few days after the ball.
10. Where can I rent suitable clothes if I do not want to buy an evening dress and a tuxedo?	We can recommend you following stores that have clothes for a ball for rent (1010 Wien is in the city centre): www.flossmann.at 1010 wien, riemergasse 11 www.lambert-hofer.at 1010 wien, bartensteingasse 3 www.kleiderverleih.at 1090 wien, porzellangasse 8